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Frequently Asked Questions

How do I book a team building program?

You can contact us directly through this page, call us at +60 14-338 2599, or email us. Our team will get back to you within 24 hours to discuss your requirements and provide a customized proposal.

Where are Otternest locations?

Otternest has bases in Gunung Pulai and Mersing, Johor. We can conduct programs at your school or company location anywhere in Malaysia.

What is included in team building packages?

Our team building packages include professional facilitators, all program materials, meals, accommodation (if applicable), and equipment. Custom packages can be tailored to your specific needs and budget.

How far in advance should I book?

We recommend booking at least 2-4 weeks in advance for corporate programs and 4-6 weeks for school programs, especially during peak seasons. However, we can sometimes accommodate last-minute requests.

Do you offer programs for small groups?

Yes, we cater to groups of all sizes. Whether you have 10 participants or 500+, we can customize a program to meet your needs. Contact us to discuss your group size and requirements.

Are your programs suitable for beginners?

Absolutely! Our programs are designed for all experience levels. We have beginner-friendly options as well as more advanced challenges. We'll recommend the most suitable program based on your group's experience.

What safety measures do you have in place?

Safety is our top priority. All our facilitators are trained in first aid and safety protocols. We have strict operational safety procedures in place and all activities are supervised by experienced professionals.

Can you customize programs for our organization?

Yes, we specialize in creating customized programs tailored to your organization's specific goals, challenges, and culture. Contact us to discuss your objectives and we'll design a program that meets your needs.